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Cunard Line
 
  Dear Travel Professional,

As part of Cunard's ongoing commitment to provide excellent customer service, we are pleased to announce that we have made new enhancements to our documentation procedures. As part of these enhancements, we will be transitioning from paper tickets to digital tickets (E-Tickets), effective March 11, 2010. This change will apply to all voyages departing April 22, 2010 or later.

Pre-Voyage Documentation for April 22, 2010 and later will now include four luggage tags per booking, a Pre-Voyage Documentation booklet, instructions on how E-Tickets can be retrieved, as well as new voyage details and information. This mailing will be sent from Southampton, England approximately seven weeks prior to voyage departure.

Your client's E-Tickets will be available through the Voyage Personaliser on cunard.com and accessed through a new Travel Documents page. We will also notify you and your clients by
e-mail when E-Tickets are available.

E-Tickets offer more convenience and improved efficiencies for you and your clients by providing the ability to:

Print one document that combines flight and voyage information – eliminating the need for multiple documents
  Review and print the E-Ticket and Travel Summary – eliminating the need to wait for final documents to arrive by mail
  Have 24 hour access to E-Tickets, voyage information, documentation and additional services
  Print additional luggage tags – if needed

We are very excited to introduce to you and your clients our latest innovations in documentation and are sure that you will appreciate the ease and convenience of these new procedures. To find out more about our enhanced documentation procedures and E-Tickets, visit www.onesourcecruises.com.

Sincerely,
  Nina Kass  
  Nina Kass
Vice President
Customer Service
 
     
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